Provider Partnership Agreement

Revenue Distribution Breakdown

• Provider Share (55%): Direct payment to you as the vehicle owner for contributing your assets to the network
• Maintenance & Operations (30%): Comprehensive vehicle maintenance, repairs, charging (for e-vehicles), insurance, theft protection, and operational overhead
• Yeroo Commission (15%): Platform management, technology development, customer support, marketing, and business operations

Your Rights as a Yeroo Provider

• Ownership Protection: You retain full ownership of your vehicles at all times
• Transparent Reporting: Access to detailed analytics and earnings reports through our provider dashboard
• Performance Insights: Real-time data on vehicle usage, popular routes, and demand patterns
• Revenue Guarantee: Contractual assurance of your 55% revenue share
• Vehicle Return: Right to withdraw your vehicles from the network with 30 days written notice
• Insurance Coverage: Comprehensive protection against theft, damage, and liability
• Priority Support: Dedicated provider support team for all inquiries and concerns
• Expansion Opportunities: Priority consideration for new service areas and vehicle types

Additional Benefits

• Monthly provider meetups and networking events
• Early access to new features and technologies
• Marketing co-op opportunities for business providers
• Volume discounts for vehicle purchases through our partners
• Tax consultation services for business income reporting

Vehicle Standards and Requirements

• Quality Assurance: Provide vehicles in excellent working condition that meet our safety standards
• Documentation: Maintain valid purchase receipts, warranties, and ownership documentation
• Compliance: Ensure all vehicles comply with Ethiopian transportation regulations
• Initial Inspection: Allow Yeroo technical team to inspect and approve vehicles before deployment

Ongoing Partnership Obligations

• Exclusive Partnership: Vehicles deployed with Yeroo cannot be used with competing platforms simultaneously
• Minimum Commitment: Initial 6-month partnership commitment for each vehicle
• Communication: Respond to Yeroo communications within 48 hours during business days
• Compliance: Adhere to all platform policies and Ethiopian business regulations
• Updates: Notify Yeroo of any changes to contact information or business status

Prohibited Activities

• Operating vehicles independently while under Yeroo partnership
• Interfering with Yeroo's technological systems or GPS tracking
• Providing vehicles that are stolen, damaged, or subject to liens
• Engaging in activities that could damage Yeroo's reputation or brand

Comprehensive Vehicle Management

• Professional Maintenance: Regular servicing, repairs, and safety inspections by certified technicians
• Technology Integration: Installation and maintenance of GPS tracking, smart locks, and IoT systems
• Battery Management: Charging and battery replacement services for electric vehicles
• Theft Protection: 24/7 monitoring and immediate response to theft or vandalism
• Cleaning Services: Regular cleaning and sanitization of all vehicles

Operational Excellence

• Customer Service: 24/7 user support for rental inquiries and issues
• Marketing: Promotion of services through digital channels, events, and partnerships
• Fleet Optimization: Strategic deployment and redistribution of vehicles based on demand
• Safety Training: User education and safety programs
• Insurance Management: Comprehensive coverage for all operational risks

Service Guarantees

• Maximum 24-hour response time for maintenance requests
• Weekly financial reporting and payment processing
• Monthly performance reviews and optimization consultations
• Immediate notification of any incidents involving your vehicles

Key Performance Indicators

• Utilization Rate: Target of 8+ rides per vehicle per week
• Revenue per Vehicle: Monthly tracking and optimization strategies
• Vehicle Availability: Minimum 90% operational uptime
• User Satisfaction: Maintaining 4.5+ star ratings for your vehicles
• Safety Record: Zero tolerance for preventable incidents

Continuous Improvement

Yeroo is committed to continuously improving service quality and provider earnings through:

• Regular analysis of usage patterns and market demand
• Implementation of new technologies and features
• Expansion into new service areas and customer segments
• Partnership with corporate clients and event organizers
• Development of premium service tiers

Comprehensive Coverage

• Theft Protection: Full replacement value coverage for stolen vehicles
• Damage Coverage: Repairs for vandalism, accidents, and normal wear
• Liability Insurance: Protection against third-party claims and accidents
• Business Interruption: Coverage for lost revenue during extended repairs

Claims Process

Our streamlined claims process ensures quick resolution and minimal disruption to your earnings:

1. Immediate incident reporting through our 24/7 hotline
2. Professional damage assessment within 48 hours
3. Repair authorization and vendor coordination
4. Compensation for lost revenue during repair period
5. Quality assurance check before returning to service

Termination Rights

Either party may terminate this agreement with 30 days written notice. Termination may be immediate for:

• Material breach of agreement terms
• Fraudulent or illegal activities
• Repeated violations of safety standards
• Insolvency or bankruptcy proceedings

Vehicle Return Process

• 30-day notice period for planned termination
• Final earnings settlement within 14 days
• Professional vehicle inspection and cleaning
• Return of vehicles in original or better condition
• Removal of all Yeroo technology and branding

This Provider Agreement is governed by Ethiopian law and regulations. Any disputes will be resolved through:

1. Direct Negotiation: Good faith discussions between parties
2. Mediation: Third-party mediation in Addis Ababa
3. Arbitration: Binding arbitration under Ethiopian commercial law

Regulatory Compliance

Yeroo maintains full compliance with Ethiopian transportation, business, and tax regulations. We provide:

• Regular regulatory updates affecting provider operations
• Assistance with tax reporting and documentation
• Compliance training and certification programs
• Government liaison services for regulatory matters